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Accreditation Accreditation The certification, usually for a particular period, of a person, a body or an institution having the capacity to fulfil a particular function in the quality assurance system. Assessment The process of collecting evidence of learners’ work to measure and make judgements about the competence or non- competence of specified NQF registered occupational qualifications and part qualifications. Assessment centre A centre accredited by the QCTO for the purpose of conducting external integrated summative assessments for specified NQF registered occupational qualifications and part qualifications. Assessment Quality Partner (AQP) A body delegated by the QCTO to manage and coordinate[...]

Interview Skills

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Interview Skills Training

Good interviewing skills are essential for every manager’s success. Making good hiring decisions and team member selections allows the managers to surround themselves with talented people that have the right kind of skills to achieve great results. Too often, team leaders and managers lack training to develop interviewing skills.

This interactive interviewing skills training helps managers and supervisors develop proven behavior-based interviewing skills and interviewing techniques to find the best candidate every time. Using practical examples and interactive exercises, managers learn how to get past the candidates prepared answers and uncover a candidate’s real work attitude that can make all the difference when it comes to job performance.

Plus, participants gain a new understanding of employment laws that impact interviewing and learn how to make good hiring decisions legally. They learn how to ask great interview questions without breaking the law and how to work with human resources to ensure good recruitment and candidate selection processes are maintained.

  • Avoid hiring mistakes by avoiding interview and candidate selection mistakes.
  • Are you hiring the candidate who best fits the job and the organization?
  • Do interviewers know how to hire the person with the right “work attitude”?
  • Do interviewers really understand how to probe for on-the-job behaviors?
  • Does your hiring or selection process lack consistency?
  • Are your interviewers asking illegal interview questions?
  • Are you making hiring mistakes?

COURSE SUMMARY

  • Course Description: Interview Skills
  • Accredited:  NO. The training provider and the facilitators is however accredited, but not this course.
  • Duration: 1 days
  • Hidden fees: None
  • Certificate: Certificate of attendance unless otherwise stated.
  • Activities/Assessment: Learners are required to apply skills and knowledge obtained on the course in the workplace. The facilitator will incorporate 70% practicality by means of examples, activities and role-plays during the contact session. Learners will receive a learner guide which will guide them thorough the process.

SUPPORTING STRUCTURES

Currently we have the following supporting structures in place for our members:

  • Telephone support.
  • Contact Detail –
    • Cell. 0825507946 Tel. 0867227014 English, Tel. 0318115749 English/Zulu.
  • Helpdesk – www.trainyoucansupport.co.za – 7 days a week (integrated email and sms notifications).
  • Members private forum with model answers to all  activities including JOB opportunities.
  • Check-out our reviews: www.trainyoucanreviews.co.za

COURSE DETAIL

When you have completed this module you will be able to define the key concepts associated with:

  • Orientation Sheet
  • Module Overview
  • Introduction
  • The purpose of an interview
  • The interviewer
  • Questions
  • Listening and taking notes
  • Venue of the interview
  • Types of Interview
  • Types of Interviews
  • Counselling Interview
  • Handling sensitive issues
  • Handling disagreements
  • Interview preparation sheet

WHO SHOULD ATTEND

This interactive interviewing skills training helps managers and supervisors develop proven behavior-based interviewing skills and interviewing techniques to find the best candidate every time. Using practical examples and interactive exercises, managers learn how to get past the candidates prepared answers and uncover a candidate’s real work attitude that can make all the difference when it comes to job performance.

ENROLMENT REQUIREMENTS

  • Minimum of 14 days workplace experience in the workplace. (part time or full time)
  • Basic communication skills (English = reading and writing skills on a NQF level 1 (Grace 8 or higher))
  • Able to attend the contact session and any of our workshops offered.

Learner preparation for the contact session (Classroom Training)

COMPULSORY:

  • Attending the full contact session. (Classroom Session)
  • Copy of ID document
  • Pen and paper.

PROCESS FLOW

  1. Enrol as a learner with Trainyoucan by completing the application form.
  2. Attend the contact session with Trainyoucan.
  3. We provide you with all the learning material that you need.
  4. Certification (Attendance) on completion.

CORPORATE PACKAGES – ON-SITE (YOU SAVE MONEY)

We offer corporate packages on site to reduce the cost and make training more affordable. Our corporate packages work as follows:

  1. You provide the venue – you safe money!
  2. We provide the Facilitator – you only pay the daily Facilitator rate!
  3. Set price per manual and certificate or each person attending.
  4. Deposit 50% required as confirmation of the course and 50% on completion (last day).

Terms of agreement:

  • The employer provide the venue.
    • Where possible we require we request U-Shape or Boardroom style.
    • Employer to indicate if flipchart is available. (TRAINYOUCAN will provide where not possible)
  • The employer provide refreshments (teas on arrival, morning and afternoon) – Where not possible TRAINYOUCAN will make arrangements.
  • Catering – this is totally dependent on the employer/organisations internal policies and procedures.
  • Session start: All sessions will be starting 8h30 in the morning until 16h00 unless otherwise communicated.
  • TRAINYOUCAN will provide an SETA Accredited Facilitator with the scope to deliver the required programmes for the duration of the course.
  • Maximum of 12 delegates per class requested.
  • Request brief outline or training needs/gap from the employer/organisation to assist Facilitators in addressing special needs during the training sessions.
  • Bookings and arrangements can be confirmed directly with the Facilitators however all bookings and payments will be accepted on a valid invoice from our accounts department.
  • Payment Request: Strictly on invoice only!